Privacy Policy

At Himpall Trade LLC, we are committed to protecting the privacy and security of our customers in the United States, United Kingdom, Canada, Australia, and New Zealand. This policy describes how we collect, use, and share your personal information when you visit or make a purchase from himpall.com.

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, we collect the following:

• Order Information: Name, billing address, shipping address, payment information (including credit card numbers via Shopify Payments), email address, and phone number.

• Device Information: Version of web browser, IP address, time zone, cookie information, what sites or products you view, and search terms.

2. How We Use Your Personal Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

 

• Communicate with you;

   

• Screen our orders for potential risk or fraud; and

   

• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

   

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

 

• Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

• Shopify Payments: We use Shopify Payments for secure transactions. We do not store your credit card details; they are encrypted and handled by Shopify’s PCI-compliant servers.

• Shipping Partners: We share your address and phone number with carriers (like USPS, UPS, or NZ Post) to deliver your goods.

• Compliance: We may also share your Personal Information to comply with applicable laws and regulations or to protect our rights.

4. Your Rights (International Compliance)

Depending on where you live, you have specific rights regarding your data:

• USA: Compliance with CCPA/CPRA allows you to request access to and deletion of your data.

• UK/Europe (GDPR): You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

• New Zealand (Privacy Act 2020/2026): In accordance with IPP3A, we provide transparency regarding any information collected indirectly. You have the right to access and request correction of your personal data.

• Australia (Privacy Act 1988): We handle all data in accordance with the Australian Privacy Principles (APPs).

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Security

We employ SSL (Secure Sockets Layer) encryption to protect your data during checkout. While we follow industry standards to protect your personal information, no method of transmission over the internet is 100% secure.

7. Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.