Privacy Policy

At Himpall Trade LLC, we are committed to protecting the privacy and security of our customers in the United States, United Kingdom, Canada, Australia, and New Zealand. This policy describes how we collect, use, and share your personal information when you visit or make a purchase from himpall.com.

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. Additionally, we collect:

• Order Information: Name, billing address, shipping address, payment information, email address, and phone number.
• Device Information: Browser version, IP address, time zone, cookie data, pages/products viewed, and search terms.
• Marketing Information: If you opt in, your email or phone number for promotional communications.

2. Cookies & Analytics

We use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. This may include tools such as Google Analytics and Meta Pixel. You can control cookie preferences through your browser settings. By continuing to use our site, you consent to our use of cookies.

3. How We Use Your Personal Information

We use your information to:

• Fulfill and ship your orders
• Process payments and prevent fraud
• Send order confirmations and updates
• Provide customer support
• Send marketing communications (only with your consent)
• Comply with legal obligations

4. Sharing Your Personal Information

We share your personal information with trusted third parties only as necessary:

• Shopify: Powers our online store. See Shopify's privacy policy at shopify.com/legal/privacy.
• Shopify Payments: Handles secure transactions. We do not store credit card details; they are encrypted and handled by Shopify's PCI-compliant servers.
• Shipping Partners: We share your address and phone number with carriers (such as USPS, UPS, Royal Mail, Australia Post, or NZ Post) to deliver your orders.
• Analytics & Marketing: We may share anonymized data with analytics and advertising platforms to improve our services.
• Legal Compliance: We may disclose your information to comply with applicable laws or protect our rights.

5. International Data Transfers

As a US-based company serving international customers, your personal data may be transferred to and processed in the United States. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

6. Your Rights

Depending on where you live, you have specific rights regarding your data:

• USA (CCPA/CPRA): You may request access to, correction of, or deletion of your personal data. We do not sell your personal information.
• UK/Europe (GDPR): You have the right to access, correct, update, or delete your personal information, and to object to or restrict its processing.
• Canada (PIPEDA): You have the right to access and correct your personal information held by us.
• Australia (Privacy Act 1988): We handle all data in accordance with the Australian Privacy Principles (APPs).
• New Zealand (Privacy Act 2020): We provide transparency regarding information collected and you have the right to access and correct your personal data.

To exercise any of these rights, contact us at support@himpall.com.

7. Data Retention

We retain your order information for as long as necessary to fulfill the purposes outlined in this policy, unless you request deletion. Some data may be retained longer to comply with legal obligations.

8. Security

We use SSL encryption to protect your data during checkout. While we follow industry standards, no method of internet transmission is 100% secure. We encourage you to use strong passwords and keep your account information confidential.

9. Minors

This site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

For privacy-related questions, requests, or concerns, contact us at: 📧 support@himpall.com 🌐 himpall.com/pages/contact 📍 Himpall Trade LLC, 30 N Gould St Ste N, Sheridan, WY 82801, USA